FREQUENTLY ASKED QUESTIONS

  • You can order directly from our Website, We will contact you after your order is successful placed.
  • Send us a message about your order enquiry details via “Contact Form”
  • You can email us directly at: vietrawhairs@gmail.com, whatsapp: +84.839.863.365

The minimum order quantity is 0.3 kg products. We don’t have a maximum order quantity. You can buy 3 bundles, a hundred bundles or more. The more you buy,the more discounts you get.

We ship orders using DHL, UPS, Fedex, Cargo …. We do offer expedited shipping at the cost of customers’ expense and estimated delivery costs/time vary depending on which kind of service is chosen, weight of package, and delivery destination.

Once you have confirmed the price, you can pay for your order by Western Union, Money Gram, Bank Transfer, Cards, Paypal, Wise ….Please contact us for payment support. Once the payment is completed, we will inform you as soon as possible.

  • Price is a little high, but quality is good. If you feel it expensive, I can show you lower price? It suites for you.
  • We can say for sure that money ensure the quality. Our Unique selling point is QUALITY. Besides that, we also have good customer’s services. Always be willing to answer all your questions and fix out all problems that you have in process of ordering.
  • I think our prices very completive other company dear. It’s the wholesale prices dear.

We are a manufacturing company.

We have our own factory and we started our business for more than 5 years.

We can produce from 800 to 1000 kilograms monthly.

We are a company in Vietnam, you can find us on all media such as Instagram, Youtube, Facebook, VK… And see our feedbacks from customers.

Contact us for see/visit factory.

Dear, Closure is made by hand 100%, it takes 2-3days one staff only make 1 SET.  Don’t worry, we have 50-70 staffs to make closure/frontal.

So next time, when you order closure, please tell me soon, we will make in time for you.

In fact, PayPal charges us much about 7-8% fee in which we just want to receive exact amount to make hair so we support you 2% and you also pay 6% to make up for this fee.

If you can pay to me as friend or family, Paypal will not charge.

Yes dear, I understand. I will declare synthetic hair and low value.

We do not guarantee that hair will be bleached 100%. Due to the reason that the hair from the donor’s head may have been dyed black before or some other reason. But we guarantee the hair is cut from donors with cuticles running in the same direction.

If you want to buy hair to bleach, please contact us. We need to carefully select material from the batch, so the price will be higher.

At least 2 year, if you take care of it carefully you can use it longer.

In normal we often need about 3 days, but it depends on the color, the textures you need (customize closure/frontal) it can be longer than normal 2- 3 days. 

Our material hair is collected from healthy donors who have long hair and want to sell them. Most of them use the components from nature like herbs instead of using chemicals for their natural hair. So we can guarantee the quality of our hair extensions.

Yes we do as in here : https://www.vietrawhairs.com/refund_returns/

You can send back by EMS to my company address with low value to avoid custom tax.

This is for China hair grade. We don’t sell China hair.

You can place a small order to test the hair by yourself before bulk orders.

Still Got Questions?

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